Inbound call handling
Picks up every call instantly. Sub-2-second response. No hold music, no phone tree, no voicemail black hole.
Every call answered. Sub-2-second response.
We build inbound voice agents that pick up on the first ring, hold a natural conversation, qualify the caller, and book the work directly into the calendar — with the full transcript dropped into the CRM.
What it actually does
Not a chatbot. A voice agent that handles real conversations.
Lead qualification
Asks the buyer's qualifying questions, scores the lead, and routes hot prospects to a human in real time.
Appointment booking
Books straight into the calendar. Handles conflicts, time zones, and confirmation messages.
CRM logging
Transcript, summary, lead score, and contact created in HubSpot, Salesforce, or whatever the team is in.
FAQ + service answers
Trained on your docs so it sounds like a senior team member, not a generic assistant.
Human handoff
Transfers to a person on demand, with the context already passed along — no starting from scratch.
What we ship
Live in under a week.
- Custom agent trained on your scripts and FAQs
- Twilio number provisioned and ported if needed
- CRM and calendar integrations wired in
- Test calls until you sign off, before any caller hits it
- Weekly call review with transcript and conversion data
Stack
Real production tools.
VapiTwilio VoiceOpenAI / AnthropicHubSpotSalesforce SMBGoogle CalendarMicrosoft 365AirtableWebhook → CRM
Other carriers and CRMs supported — the build pattern travels.
Adjacent build
Voice is not the only surface.
For Ascend Travel, the same conversational pattern runs over WhatsApp — onboarding new corporate travelers, capturing preferences, and writing the result into the back-office. The build is the same; the channel is whatever your customer already uses.
WhatsApp BusinessSMS / iMessageWeb chatEmail triageForm intake
Try it before you commit.
Call the demo line, then start an audit if it sounds like the right shape for your business.